Welcome to Tread Ezy! By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

1.1 Tread Ezy Pty Ltd is an Australian-owned company specializing in fitness equipment.

1.2 These Terms and Conditions govern the use of our website, online store, and services.

1.3 By using our website, you agree to comply with and be bound by these Terms.

2. Orders and Payments

2.1 All product prices listed on the Tread Ezy website are in Australian dollars (AUD) and inclusive of GST.

2.2 Orders are confirmed upon receipt of payment. We accept major payment methods, including Visa, Mastercard, AMEX, Afterpay, PayPal, ZIP Pay, and other digital payment options.

2.3 Tread Ezy reserves the right to decline or cancel any order if payment is not successfully processed or if there is a stock discrepancy.

2.4 Promotional discounts or offers are subject to availability and may be withdrawn at our discretion.

3. Shipping and Delivery

3.1 Tread Ezy delivers Australia-wide. Delivery charges are calculated at checkout and may vary based on location and order size.

3.2 Estimated delivery times are provided but are not guaranteed. Delays caused by external factors, such as couriers, are beyond our control.

3.3 It is the customer’s responsibility to provide accurate shipping details. Incorrect information may lead to additional costs or delays.

3.4 If a product is damaged during shipping, please notify us within 48 hours to arrange an exchange or refund.

4. Returns, Refunds, and Warranty

4.1 We offer refunds or exchanges for faulty products, in accordance with Australian Consumer Law.

4.2 Change-of-mind returns are accepted within 14 days of delivery, provided the product is unused and in its original condition. Shipping costs for change-of-mind returns are borne by the customer.

4.3 All products are covered by the manufacturer’s warranty. Warranty claims must be submitted via our customer service team with proof of purchase.

4.4 Tread Ezy reserves the right to repair, replace, or refund faulty products based on the warranty policy.

5. Product Availability

5.1 Tread Ezy strives to keep inventory up to date, but product availability cannot be guaranteed.

5.2 If a product is unavailable after purchase, you will be offered a full refund or the option to select an alternative product.

6. Intellectual Property

6.1 All content on the Tread Ezy website, including text, images, logos, and designs, is owned by Tread Ezy Pty Ltd and protected by copyright law. 6.2 Unauthorized use, reproduction, or distribution of our content is prohibited without prior written consent.

7. Privacy Policy

7.1 We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how your information is collected, used, and stored.

7.2 By using our website, you consent to the processing of your data in accordance with our Privacy Policy.

8. Limitation of Liability

8.1 Tread Ezy is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

8.2 Our liability is limited to the total value of the purchase.

9. Governing Law

9.1 These Terms and Conditions are governed by the laws of Queensland, Australia.

9.2 Any disputes shall be resolved under the exclusive jurisdiction of the courts in Queensland.

10. Changes to Terms

10.1 Tread Ezy reserves the right to update or modify these Terms and Conditions at any time without prior notice.

10.2 By continuing to use our website, you agree to the updated Terms.

Thank you for choosing Tread Ezy! If you have any questions, please contact us.

For warranty claims or inquiries, please reach out to:

• Phone: 1300 605 108
• Email: support@treadezy.au
• Website: treadezy.au/faq

Our commitment to quality ensures that Tread Ezy treadmills deliver exceptional performance, helping you achieve your fitness goals with confidence.