TERMS & CONDITIONS

Standard T&C’s | Christmas Special T&C’s

Welcome to the Tread Ezy PTY LTD Website

By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully.

Acceptance of Terms By using our website, you acknowledge that you have read, understood, and accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

Use of the Website

You may use our website for personal and non-commercial purposes.
You agree not to engage in any unlawful or harmful activities while using our website.
Unauthorized use of our content, trademarks (including “LUNA,” “Helios,” and “Goliath”), or intellectual property is strictly prohibited.

Product Information

We strive to provide accurate and up-to-date information about our products, including those branded as “LUNA,” “Helios,” and “Goliath.”
However, we do not guarantee the accuracy, completeness, or reliability of any product details on our website.
Product availability and pricing are subject to change without notice.

Ordering and Payment

When placing an order, you agree to provide accurate and complete information.
Payment must be made through the accepted payment methods specified on our website.
We reserve the right to cancel or refuse any order at our discretion.

Shipping and Returns

Shipping details, delivery times, and return policies are outlined separately on our website.
Please review our Shipping and Returns policy for specific information.

Privacy

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.
By using our website, you consent to the terms of our Privacy Policy.

Limitation of Liability

Tread Ezy PTY LTD shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or any products purchased.
We recommend reading our full Liability Disclaimer on our website.

Governing Law

These terms and conditions are governed by the laws of Queensland, Australia.
Any disputes shall be resolved in the courts of Queensland, Australia.

Black Friday Sale Terms and Conditions

Discount: The discount offered is approximately 30% off the retail price. The exact discount may vary slightly
Stock Availability: The sale is valid only while limited stocks last. Once the allocated stock is sold out, the sale will end.
Sale Duration: Tread Ezy Pty Ltd reserves the right to end the sale at any time without prior notice.
Price Validity: Tread Ezy Pty Ltd is not obligated to honor the discounted price once the sale has ended

Changes to Terms

Tread Ezy PTY LTD reserves the right to modify or update these terms and conditions at any time. Changes will be effective upon posting on our website.

Thank you for shopping with Tread Ezy Pty Ltd!

Standard T&C’s | Christmas Special T&C’s

Terms and Conditions for Christmas Special

Effective Date: 07/12/2024 (or whenever promo goes live)

Welcome to Tread Ezy! We are excited to offer our Christmas Special, which includes free shipping nationwide. Please read the following terms and conditions carefully before making a purchase. By participating in this promotion, you agree to the terms and conditions outlined below.

1. Promotion Details

Free Shipping: This Christmas Special includes free shipping on all orders placed within Australia, excluding Tasmania.
Promotion Period: The promotion is valid from 07/12/2024 to 30/12/2024.
Eligibility: This offer is available to all customers making a purchase during the promotion period.

2. Shipping Terms

Nationwide Free Shipping: Free shipping is available to all eligible orders within Australia, excluding Tasmania.
Remote Areas: For customers in remote areas, free shipping is provided to your local depot. You will be responsible for collecting your order from the depot.
Exclusions: This promotion does not apply to orders shipped to Tasmania.

3. Order Processing and Delivery

Order Processing: Orders will be processed within 24 hours of the date of purchase.
Delivery Time: Delivery times may vary depending on the destination. Estimated delivery times will be provided at checkout.
Tracking: You will receive a tracking number once your order has been shipped. You can use this number to track the status of your delivery.

4. Returns and Exchanges

Return Policy: Our standard return policy applies to all purchases made during the promotion period. Please refer to our return policy for more information.
Exchanges: If you wish to exchange an item, please contact our customer support team within 5 days of receiving your order.

5. Limitation of Liability

Tread Ezy is not responsible for any delays or issues caused by third-party shipping carriers.
In the event of unforeseen circumstances, Tread Ezy reserves the right to modify or cancel the promotion without prior notice.

6. Compliance with Australian Consumer Law

This promotion complies with Australian Consumer Law. Your rights under Australian Consumer Law are not affected by these terms and conditions.
For more information about your rights as a consumer, please visit the Australian Competition and Consumer Commission (ACCC) website.

7. Contact Information